My Top 6 Articles of 2014
It’s time to say goodbye to 2014. It was an epic year for me, and I especially loved sharing my thoughts about the industry with a wonderful … Read More
Front Desk: Ground Zero for Hotel Profitability
Want to increase your profitability, while improving your online reviews at the same time? Then start paying more attention to an area that’s too often overlooked when … Read More
Do You View Hotel Marketing as a Cost or an Investment?
I am often asked, “What is the most important factor in a good hotel marketing strategy?” One of the top factors (that no one likes to talk … Read More
Reality Check: 7 Questions for Your Hotel Marketing Agency
Everything digital, including marketing, changes rapidly. Hotels know that online marketing is crucial, yet they take a back seat on innovations. Most of the hotel owners/managers I’ve met … Read More
A Brief Guide to Managing Your Hotel’s Digital Assets
One of the most crucial aspects of running a hotel or a lodging business is asset management. The same efforts and energy should be used when … Read More
Priceline’s Acquisition of Buuteeq: Why Hotels Must Own Their Digital Assets
The hotel marketing and distribution world was recently shaken when Priceline Group (aka, The #1 Lodging Online Travel Agency in the World) acquired Buuteeq for an undisclosed … Read More
Euromonitor International Interview With Vikram Singh
I was recently interviewed as part of the Euromonitor International Interview Series conducted by Michelle Grant, Euromonitor’s Travel and Tourism Manager. Here’s the article that was … Read More
Hotel Marketing Is Not a Substitute for Innovation
One of the trends I have been noticing is that hotels continually generate hype instead of value. Hyper-marketing on social media platforms has led to a race … Read More
How to Supercharge Your Hotel Revenue After Rebranding
A Tale of Two Brands (based on a true story) Once upon a time in December 2012, there was a hotel asset. It lived in a … Read More
Hotel Marketing Cannibalization: Is Your Hotel Website Traffic Eating Itself?
Hotels, bed and breakfasts, and vacation rentals are all competing for their market share of today’s travelers, who are armed with multiple devices and tools to … Read More